Customer Recommendations

They say self-praise is no recommendation and as we believe the foundation of a good business is happy customers and word of mouth recommendations we are so happy to be receiving a flurry of testimonials by email, on Facebook and Google+. Read on to see what our customers think of Pure H2O products and services…

Paul describes his 10 year relationship with us:

“We have had a standard [Pure H2O] water purification system for the past ten years which sits underneath the sink in the kitchen. System is serviced once a year by friendly and reliable team. The water is fresh, pure and means we don’t have to buy bottled water.

After ten years of near constant use, a small leak developed which was fixed promptly despite being out of warranty. No problems since. Found the service team responsive and helpful.

Stylish water Pure H2O bottles were given to us when we bought the system – we fill these up and have a constant supply of chilled, pure water in the fridge. Difficult to envisage going back to tap water or buying bottled water.

Definitely recommend this system and the team at Pure H2O.

J.M. reviews our customer service record:

 “We have been using the Pure H2O company for over ten years now. Their customer service is great. If I ever have a problem with any of my system, a quick phone call will get an engineer out to repair the problem. Part of having a great product is having the support of the company behind it.”

Manda shares her experience of the Pure H2O annual service:

 “Just had our annual pure water service and have been using this company since its early days, 15 to 20 years ago I think. I have their purifier and softener both of which I take for granted and wouldn’t be without. I bottle my own pure water from our tap now which I take to work as I hate tap water or most ‘mineral’ waters.

The service has always been excellent and is not expensive – and doesnt have any constant price hikes unlike all my other utility companies…

I have recommended this company to family and friends over the years who have all been really happy with the products and service – and I still do.”

And Nicky explains why she uses the Pure H2O RODI purifier, softener, conditioner and Quatreau multifunction tap:

“An innovative product from a company delivering great customer service !! The Quatreau tap was the third product we purchased from the Pure H2O Company we would never buy bottled water, this is far superior and we take it everywhere we go !

We initially had their RODI water purifier back in 2010 and when we subsequently built our new home we included their softener and conditioner too, as we all suffer from allergies and our previous system was an inferior one compared to this one from the Pure H2O Company.

We then added the Quatreau tap for our kitchen delivering pure boiling, chilled, and carbonated water plus handwashing and plant watering from one tap, we love it !!

I rate a company not merely by its ability to deliver innovative products, but by how it achieves servicing the requirements that may follow. The Pure H2O Company has certainly excelled on that front, as despite initial Quatreau teething issues ( it was a brand new product when we bought the tap) we have been looked after exceptionally well! We recommend their products to all who visit our home who love using the tap especially and showering in superior soft water too.

The equipment is all serviced annually and we hope to have many many more years being looked after by the excellent team at the Pure H2O company!”

And Tony (pictured, above) tells us what he loves about his Quatreau tap:

“Our Quatreau Tap has made all the difference to our kitchen and how we enjoy it’s multi-functions.

To immediately  have boiling water, pure water, hot and cold water and then fizzy water at your fingertips is extremely satisfactory. Not to mention the time and money it saves on the electricity bill not having to boil a kettle every time we need coffee or tea.

Our tap is the talking point of our custom built kitchen and gives it the final wow factor.”

A heartfelt thank you to all our customers who take the time out of their busy lives to get in touch. Please share your reviews on Facebook or Google+

And if you need to book an annual service or require support from our customer care team, call us on 01483 617 000, email or visit the dedicated customer services section of our website.

Your Journey with Pure H2O

We love to get to know our customers a little better and find out why they chose Pure H2O. Many thanks to all of you who have got in touch via Facebook or email – here’s a selection of comments we’d like to share with you, so if you’re thinking of trying Pure H2O, you don’t just have to take our word for it that it’s the best water around – you can hear what our customers have to say!

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Deirdre Gough, director at Health Touch massage and wellbeing clinic tells her story of discovering Pure H2O:

PureH2O_Deirdre“Until you have tried water purified but the Pure H2O CO. you don’t realise how bad other water tastes! My daughter rented a flat which happened to have a Pure H2O filter fitted and insisted I also install one. I wasn’t convinced but decided to do it because of the health benefits. I am a convert – no other water tastes this clean – even bottled water doesn’t come close.”

Gym manager and Athlete Games and British Championships director Flora Heathcote came to Pure H2O via her passion for health and fitness:

floraheathcote_72dpi“Eating nutrient dense foods and avoiding processed foods and chemicals is important to me. I’ve become more aware over the last couple of years of the impact of ingesting chemicals – one prime example of chemicals we all get on a daily basis is through tap water.” [Read more from Flora’s Q&A with us here.]

And nutritional therapist and wellbeing writer Eve Kalinik shares why she chose Pure H2O:

EveKalinik_Landscape_705x435“I started researching water for a piece I was writing for my monthly column for Psychologies magazine. This is when I came across the Pure H2o Co and believe that they have developed the very best systems on the market. I can genuinely say that I feel much brighter, vibrant and my energy levels have certainly improved.” [Read more from Eve’s Q&A with us here.]

We’d be interested to hear about your journey to Pure H2O, what you think of the water and how it helps you, too – so why not get in touch by emailing or leave us a review on Facebook – we’d love to get to know you better.

To find out more about RO / RODI Pure H2O, visit our website, call us on 01483 617 000 or email

Eve Kalinik on Pure H2O: brighter, vibrant and improved energy levels.

We like to get to our know our clients a little better, and this month we had the pleasure of chatting to top nutritional therapist, writer and all round wellbeing guru Eve Kalinik. Eve recently had a Pure H2O purifier installed at home and is already feeling the benefits. Read on to find out more…

Q. We heard that you’re very much enjoying your Pure H2O water purifier and that in fact it’s changed your life! Could you tell us a bit more about that?

Generally I don’t think most of us are really aware that the type of water we are drinking truly affects the way we feel and on a very basic level function optimally. When you think that 60-70% of the body is entirely made up of water and most cellular processes happen in a water environment its suddenly clearly evident why the kind of water we drink has such an impact. Most of us have invested in some kind of filter or buy bottled water thinking its a better choice and one could arguably say thats true until you have tried pure filtered water. Getting people better hydrated is a huge part of my practise and to have something I can recommend like the Pure h2o system that is relatively inexpensive means that it is accessible for everyone and anyone.

Q. What sparked your interest in pure water, and how did you first hear about The Pure H2O Co.?

I started researching water for a piece I was writing for my monthly column for Psychologies magazine and realised that water filtration can go way beyond a simple system. Its much more complicated than that. This is when I came across the Pure H2o Co and believe that they have developed the very best systems on the market. Extremely well researched, convenient and most importantly delicious tasting water. More than that the team themselves were extremely knowledgable and personable.

Q. What kind of water did you drink before switching to Pure H2O?

I either bought glass bottled water where at all possible or more regularly from a stand alone EVA filter in my house (which I now know wasn’t really doing very much!). The problem with buying glass bottles is long term the environmental impact isn’t so great.

Q. Do your water and / or hot drinks taste different since having a purifier installed?

Completely! Its like the difference between drinking a good or a great wine. In fact I think this is going to be the next big thing!

Q. What were your reasons for switching to Pure H2O?

I wanted a cleaner fuel for the tank so to speak and if you are going to buy organic foods, non GMO, natural beauty products etc then really pure water needs to be top of the list.

Q. How do you feel now you drink Pure H2O?

I have to say that since using the Pure H2O filtration system I can genuinely say that I feel much brighter, vibrant and my energy levels have certainly improved.

Q. Do you think there’s a correlation between good nutrition and pure water?

Absolutely. On a fundamental level we need water to efficiently and consistently manage processes in the body but the quality of the water we are drinking can be the marked difference of what is an ok system or a great system. Most clients that I see will tell me that they have energy slumps throughout the day which is often down to not being properly hydrated and they say this is because they don’t like water or don’t have time. Its my job to get them to engage with this and drink regularly. Believe me once they start drinking this kind of water they suddenly start to really enjoy it.

Q. Do you feel that Pure H2O is supporting your decisions about the food you drink and the kind of lifestyle you lead, in terms of your wellbeing?

It all goes hand in hand. It is arbitrary to be spending good money on organic fruit and vegetables if you are then going to wash them in water that isn’t clean. And how can you get the best out of your exercise or holistic practises such as meditation without taking in clean water?

Q. What do you think are the main benefits of drinking RODI pure water?

A more efficient overall system, increased energy, improved detoxification, better digestion, clearer skin…need I go on!

Q. In what circumstances would you recommend people drink Pure H2O?

Very simply anyone, anywhere and as much as possible.

Q. Were concerns – environmental and / or health – surrounding the use of plastics a factor in your decision to have a Pure H2O purifier installed?

Yes of course. Lets be clear here that plastics are very hard on the environment, you only have to do a tiny bit of research to find that out. There is also the leaching of xenoestrogens and other chemicals that can have an impact on health. Most water companies will be transparent about this but its not a nice thought on any level.

Thank you for talking to us, Eve! You can find out more about Eve, her recipes, nutrition advice and more at And you can find out about our water purifiers here – we have 3 installation options and now offer a fantastic rental option where your whole household can enjoy unlimited Reverse Osmosis pure water for less than £1 a day.